203 E. Grand Blanc Road • Grand Blanc MI  48439 • (810) 694-1118
Police Administration (810) 694-1111
OFFICE HOURS: 8 AM-5 PM  Monday-Friday

203 E. Grand Blanc Road, Grand Blanc MI  48439 ~ (810) 694-1118

Police Administration ~ (810) 694-1111

Fire Administration ~ (810) 603-7901




Why is my meter being updated?
How does Automatic Meter Reading (AMR) work?
Where is my water meter and what does it look like?
What exactly will be installed at my property?
Where will the MIU be placed?
Will you remove the existing touchpad?
Who will install the new system?
How will I know when this system is going to be installed in or on my home?
How long does it take to install the components?
When will this work be performed?
Will my water service be interrupted during the installation?
What if the valves won't work or a valve is broken during installation?
How much room do the installers need?
Can I cover up my meter after the installation?
What if there is something blocking or in front of the meter?
How do I know who is authorized to do the work?
Do the installers need to come inside my house?
I own a business. Who do I call to schedule an appointment?
Will I need to provide any special care or maintenance to my new meter components?
Will I pay more for water as a result of the change?
What if there is a leak at the meter or other problem after the installation?
Will my water bill increase?
How will this affect my service?
What if I need to reschedule my appointment?
What will be the time frame for future bills?
How much will the system cost me?
Do I have to be present for the installation?
How accurate is the system?
How often will you read my meter?
What if I need a meter reading between regular readings?
What if I disagree with the reading?
Does AMR have any other benefits for me?
How is this project being funded?
How secure is the data/information that will be transmitted?
Will I be able to read my own meter?
Will the City of Grand Blanc ever use the new smart water meters to allocate/ration water?
Can I paint over the MIU on the outside of my house?
Are there any health issues related to the new meters?